Rating: Bad shopping experience

I contacted Fields Data Recovery [UK] when my drive failed [on a nine year old mac G4] - during backup I’d missed one very important item, all my email records [in the Outlook Express 5 ‘Identities’ folder]. So, I sent the drive to them.

FDR successfully remounted my disc in a new drive [£195.00 + VAT], then completely failed to extract a reasonable amount of data from it [another £195.00 + VAT]. They found only 19% of what was on there - whereas I was able to simply fit the drive in a caddy from PC world, plug it into my mac and there was 100%!

My story ended well because I got all my data back - but ONLY because I received the drive back from FDR. Many don’t - and I suspect that this was a **** up on their part as it then allowed me to irrefutably demonstrate, by getting ALL the data back myself, how pathetic THEIR attempts had been!

Search for ‘Fields Data Recovery’ and ‘complaint’ and you will find plenty more damning material out there - and don’t even think of using them!

Posted at 08/23/2009-07:24:59 AM by ACfdb, Reviewer , View profile [ Reputation score: 1 / 9 ]

Rating: Phishing or other scams

I sent a HD to Fields Data Recovery in St. Louis,Missouri USA over a month ago. Fields Datab Recovery USA and UK seem to be the same company. I spoke with someone, sent the drive and they dissapeared. No phone calls returned, no emails anwered and no drive. This is strange, it feels like a scam, but I don't know what use they have for my family photos, movies and programs.. Anyone has any ideas? Thsnks!

Posted at 01/14/2009-05:43:29 PM by meshuga, Reviewer , View profile [ Reputation score: 1 / 9 ]